Returns & Exchanges
At Just a moment..., we believe style shouldn't be rushed, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn items. We are dedicated to ensuring your wardrobe fits your lifestyle perfectly through easy returns and exchanges.
Initiate Your Request
Visit our online portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Label and Ship
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing